ADR in Consumer Cases Field of study: International Business Law and Arbitration
Programme code: 07-S2LA19.2019

Module name: ADR in Consumer Cases
Module code: IBLA-MA-ADRCC
Programme code: 07-S2LA19.2019
Semester:
  • summer semester 2025/2026
  • summer semester 2024/2025
  • summer semester 2023/2024
  • summer semester 2022/2023
  • summer semester 2021/2022
  • summer semester 2020/2021
Language of instruction: English
Form of verification: exam
ECTS credits: 3
Description:
The aim of the course is to familiarize students with the issues of ADR in consumer cases. Students will gain knowledge of the legal bases of consumer ADRs, authorized entities, relevant procedures and the importance of these proceedings. The sources of EU law and their implementation into national law will be analyzed. Theoretical analyses will be accompanied by practice: preparing files and documents, solving problems and cases, and conducting discussions.
Prerequisites:
None
Key reading:
Cortes, The New Regulatory Framework for Consumer Dispute Resolution, 2016 https://ec.europa.eu/info/live-work-travel-eu/consumers/resolve-your-consumer-complaint_en
Learning outcome of the module Codes of the learning outcomes of the programme to which the learning outcome of the module is related [level of competence: scale 1-5]
Has advanced knowledge of both judicial and non-judicial means of resolving disputes between the consumer and the entrepreneur. Knows and understands the role of ADR and in particular the role of arbitration and mediation. Properly distinguishes between the role of arbitrator and mediator. Knows the principles of constructing a compromise and arbitration clauses and the choice of applicable law [ADRCC_1]
 IBLA_W15 [5/5]
Is able to prepare draft legal acts, applications, opinions, positions and decisions required in specific areas of law, in particular concerning international business transactions in the B2C relations. [ADRCC_2]
 IBLA_U11 [4/5]
Knows and understands the importance of human rights in business, with a particular emphasis on consumer rights. Defines these rights correctly and knows how to protect them. [ADRCC_3]
 IBLA_W12 [5/5]
Has the ability to evaluate events (especially in the field of international business with consumers) in the context of their relationship with the law - can interpret them in a creative manner taking into account the principles of legal logic and predict possible positions in a given case and propose his or her own. [ADRCC_4]
 IBLA_U03 [4/5]
Has the ability to participate in building social projects. Is prepared to perform multiple functions in the process of implementation of these projects. Is able to adapt to existing needs and circumstances, especially to act as an adviser, arbitrator, mediator, or negotiator. [ADRCC_5]
 IBLA_U13 [3/5] IBLA_U14 [3/5] IBLA_K04 [5/5] IBLA_K07 [3/5]
Type Description Codes of the learning outcomes of the module to which assessment is related
Individual speech [ADRCC_w_1]
The student presents in the form of a question a specific problem to be resolved, referring either to the theoretical issue, or a specific case, found and formulated in the course of his own work.
 ADRCC_2 ADRCC_3
Group work [ADRCC_w_2]
A group of students attempt to find a solution to a problem posed by another participant of the course.
 ADRCC_1 ADRCC_3 ADRCC_4 ADRCC_5
Case solving [ADRCC_w_3]
A group of students prepare a solution to a problem posed by another participant of the course.
 ADRCC_1 ADRCC_3 ADRCC_5
Peer-to-peer evaluation [ADRCC_w_4]
A student posing a question assesses the way of resolving it; other students evaluate the proposed solutions.
 ADRCC_1 ADRCC_2 ADRCC_4
Simulation [ADRCC_w_5]
Dispute.
 ADRCC_1 ADRCC_2 ADRCC_3 ADRCC_4 ADRCC_5
Individual work [ADRCC_w_6]
Students prepare files, draft documents, etc.
 ADRCC_1 ADRCC_2 ADRCC_4
Form of teaching Student's own work Assessment of the learning outcomes
Type Description (including teaching methods) Number of hours Description Number of hours
lecture [ADRCC_fs]
The first part of the classes is always in the form of a brief lecture on the part of the instructor, intended to introduce the students to the subject matter of the classes. Next, the practical part takes place. These are presentations, group work, solving specific issues, dispute simulations.
 20
Getting acquainted with legal regulations both on national and international level (including EU). Analysis of the jurisprudence of national courts, the CJEU and the ECtHR. Collection and completion of documents. Analysis of materials provided by the lecturer and preparation of short oral statements. Analysis of problems (case studies) presented by the lecturer. Working with the literature of the subject (basic and complementary). Learning the skills defined in module's learning outcomes.
 55 Individual speech [ADRCC_w_1] Group work [ADRCC_w_2] Case solving [ADRCC_w_3] Peer-to-peer evaluation [ADRCC_w_4] Simulation [ADRCC_w_5] Individual work [ADRCC_w_6]
Attachments
Module description (PDF)
Information concerning module syllabuses might be changed during studies.
Syllabuses (USOSweb)
Semester Module Language of instruction
(no information given)